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Terms & Conditions

Last Updated: 1st march 2025
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1. Introduction

Welcome to Masters Of ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website located at [www.mastersof.co.uk] ("Site") and the purchase of products offered through our Site.

By accessing or using the Site, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Site or purchase our products.

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2. Definitions

  • "Customer," "You," and "Your" refers to you, the person accessing this Site and accepting these Terms.

  • "Company," "Ourselves," "We," "Our," and "Us" refers to Masters Of.

  • "Party," "Parties," or "Us" refers to both the Customer and ourselves.

  • "Content" means any intellectual property and materials available on the Site.

  • "Products" refers to the physical art pieces and sculptures we offer for sale.
     

3. Products

3.1 Product Information

We make every effort to display as accurately as possible the colours, materials, and details of our Products. However, we cannot guarantee that your computer monitor's display or mobile device's screen will accurately reflect the actual appearance of Products.
 

3.2 Limited Editions

Some of our Products are produced in limited editions. The number of pieces in each edition is fixed at the time of listing and will not be increased. Each limited edition piece comes with certification of authenticity.
 

3.3 Copyright and Intellectual Property

All Products, their designs, and their representation on our Site are protected by copyright and other intellectual property laws. The purchase of a Product does not transfer any copyright or reproduction rights to the Customer.
 

4. Orders and Payments

4.1 Ordering Process

By placing an order, you are making an offer to purchase Products. We reserve the right to refuse or cancel an order for any reason, including but not limited to Product availability, errors in Product or pricing information, or problems identified by our fraud prevention team.
 

4.2 Order Acceptance

Your order is accepted when we send you a confirmation email. If you do not receive a confirmation email, please contact us.
 

4.3 Payment Methods

We accept payment through [list payment methods]. All payments are processed securely through our payment processors. We do not store or have access to your full payment details.
 

4.4. Prices and Taxes

All prices are listed in British Pounds (£) and include VAT for UK customers. For international customers, additional taxes and duties may apply according to your local regulations, which are your responsibility to pay.

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5. Shipping and Delivery

5.1 Shipping Methods

We use [shipping providers] for all deliveries. Shipping costs will be calculated and displayed at checkout.
 

5.2 Delivery Times

Standard delivery times are [X-Y] business days for UK orders and [A-B] business days for international orders. These times are estimates and not guarantees. Delays may occur due to customs, weather, or other factors beyond our control.
 

5.3 Risk of Loss

Risk of loss and title for Products pass to you upon delivery to the shipping carrier.
 

6. Returns and Refunds

6.1 Damaged Products

If your Product arrives damaged, please contact us within 7 days of receipt with photographs of the damage. We will arrange replacement or refund at our discretion.
 

6.2 Return Policy

Due to the handcrafted nature of our Products, we generally do not accept returns unless the Product is damaged. If you wish to return a Product for other reasons, please contact us within 14 days of receipt. Return shipping costs are the responsibility of the Customer.
 

6.3 Refunds

Refunds will be issued to the original payment method within 14 days of our receipt of the returned Product, provided it is in its original condition.
 

7. Product Care

We provide care instructions with each Product. Failure to follow these instructions may void any guarantees and result in damage not covered by our return policy.
 

8. Customer Accounts

8.1 Account Creation

You may be required to create an account to place orders or access certain features of our Site. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
 

8.2 Account Termination

We reserve the right to terminate or suspend your account and access to our services for any reason, including violation of these Terms.
 

9. Site Use and Content

9.1 License to Use Site

We grant you a limited, non-exclusive, non-transferable license to access and use our Site for personal purposes.
 

9.2 Prohibited Activities

You must not:

  • Use our Site in any way that causes damage to the Site or impairs its availability

  • Use our Site for any fraudulent or unlawful purpose

  • Access or attempt to access other users' accounts

  • Modify, adapt, or hack our Site or modify another website to falsely imply an association with our Site

  • Reproduce, duplicate, copy, sell, resell, or exploit any portion of our Site without express permission
     

10. Intellectual Property Rights

10.1 Site Content

All content on our Site, including text, graphics, logos, images, and software, is the property of Masters Of or our content suppliers and is protected by UK and international copyright laws.
 

10.2 Trademarks

All trademarks, service marks, and trade names used on our Site are trademarks or registered trademarks of Masters Of or our licensors.
 

11. User-Generated Content

11.1 Submission of Content

When you submit content to our Site (such as reviews or comments), you grant us a worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content.

11.2 Content Restrictions

You agree not to submit content that is illegal, defamatory, abusive, obscene, or infringing on the rights of any third party.
 

12. Limitation of Liability

In no event shall Masters Of, our directors, officers, employees, affiliates, agents, contractors, suppliers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort, strict liability, or otherwise, arising from your use of any of our products or services, or for any other claim related in any way to your use of our products or services.
 

13. Indemnification

You agree to indemnify, defend, and hold harmless Masters Of and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
 

14. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms.
 

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
 

16. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will revise the "Last Updated" date at the top of these Terms. Your continued use of our Site following the posting of changes will constitute your acceptance of such changes.

17. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

By using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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